This page is intended to inform and support family violence survivors, those associated with survivors, and professionals working in the sector. This information is directed towards people living on the Border and in the Ovens Murray catchment.
For information related to COVID-19 and family violence, please visit our COVID-19 and family violence webpage. Topics covered include family violence facts, information and support, keeping safe and supported, family violence professionals, other professionals, and training and resources.
If you or someone you know needs assistance with a family violence situation, there is a wide range of family violence support services available statewide.
- In an emergency or if someone is in immediate danger, please call 000.
- For confidential crisis support, information and accommodation, contact the safe steps 24/7 family violence response line on 1800 015 188 or via webchat (Mon to Fri, 9 am to 9 pm).
- For confidential phone help and referral, contact 1800RESPECT, the 24/7 National Sexual Assault, Family and Domestic Violence Counselling Line, on 1800 737 732 or via webchat.
- For a specialist LGBTIQ family violence service, contact WithRespect on 1800 LGBTIQ (1800 542 847).
- To access a range of support hotline numbers, view the AlburyCity website.
- To find local services near you and programs, please visit:
The Ovens Murray – Family Violence Partnerships (OM–FVP) is one of 13 Family Violence Regional Integration Committees across Victoria improving the integration of services by ‘identifying and prioritising local regional issues within the Statewide reform framework and developing an agreed Strategic Plan and Action Plan focusing on greater integration of family violence services’ (Guiding Integrated Family Violence Service Reform 2006–2009).
Regional integration committees play a strategic leadership role, building on the foundations of the strong relationships and a more integrated system to drive effective prevention and response to family violence, whilst supporting Victoria’s family violence reforms.
The OM–FVP is informed by local context. Our strategies are tailored to the Ovens Murray catchment (Local Government Areas of Alpine, Benalla, Indigo, Mansfield, Towong, Wangaratta, Wodonga and cross-border areas) of the Hume region and its distinctive population, geography, culture and service system. The partnership covers all communities that experience family violence, utilising the expertise and knowledge of people with lived experience of family violence and professionals responding to family violence across the Ovens Murray.
The partnership is funded by the Victorian Department of Health and Human Services and supported by the Principal Strategic Advisor (PSA). The partnership is currently auspiced by Upper Hume Primary Care Partnership, which employs the PSA.
All community, health and government members from across the Ovens Murray are welcome to join the partnership, which utilises a tiered approach to enable engagement that is appropriate to each member’s commitment to achieving an end to family violence.
OM–FVP Executive—meets quarterly to collaboratively develop strategic priorities that respond to local regional issues and statewide reforms. These strategic priorities will inform the development of a three-year strategic plan.
OM–FVP Operations Committee—meets bimonthly to collaboratively identify and prioritise local/regional issues as they relate to the statewide reform framework, and develop an agreed Annual Action Plan, aligned to the Strategic Plan. The Operations Committee will implement the Action Plan through Working Groups and provide ongoing monitoring and oversight of this plan. One hour of each meeting is committed to cross-sectoral Working Groups focused on addressing strategic regional priorities.
For further information about the OM–FVP or to join the Working Groups and email list, please contact Tricia Hazeleger (OM-FVP Principal Strategic Advisor): [email protected]
All communities in Ovens Murray live free from Family Violence
OM–FVP Strategic Plan 2020–2023
The OM-FVP has undertaken a collaborative strategic planning process to involve people across the spectrum of family violence work (i.e. prevention, early intervention, crisis response, and recovery) and to establish a strong foundation for the work of the partnership.
Throughout February to June 2020 (during COVID-19 restrictions) information was gathered from family violence and support workers as well as from people with lived experience of family violence through face-to-face and online groups, individual interviews and surveys asking three key questions regarding family violence needs, strategies and priorities in the Ovens Murray catchment.
As a result, 153 people contributed to the evidence base for this strategic plan. Thank you to the 93 workers and 60 people with lived experience of family violence who shared their insights into the family violence needs, gaps, priorities and strategies across the Ovens Murray catchment.
The OM–FVP Strategic Plan is now available for your viewing and can be downloaded as either a summary or a final report—see below.
All responses, including workers and people with lived experience of family violence, have been de-identified to protect privacy and manage risk.
A thematic analysis of the respondent data identified the priorities, as presented in the Strategic Plan 2020–2023: Summary.
- View or download the Ovens Murray – Family Violence Partnership Strategic Plan 2020–2023: Summary (PDF file) (2 pages).
OM–FVP Strategic Plan 2020-2023 Final Report (Process and Brief Findings)
This final report provides a thematic analysis of the respondent data and the priorities identified, along with brief findings of the number of comments received supported by a representative quote.
- View or download the Ovens Murray – Family Violence Partnership Strategic Plan 2020-2023 Final Report (Process and Brief Findings), September 2020 (PDF file) (23 pages).
OM–FVP Strategic Planning Data Appendices
- A full report of all response data (de-identified and themed) is provided in the Ovens Murray – Family Violence Partnership Strategic Planning Data Appendices, which is available for limited distribution. Please contact the OM–FVP Principal Strategic Adviser Tricia Hazeleger for further details: [email protected]
So, what are the OM-FVP strategic priorities arising from the planning process?
- Overall system integration—improve family violence service information, strengthen cross-sector collaboration (including establishment of The Orange Door reform program), targeted early-intervention strategies, better connection between specialist family violence workers and local services
- Service developments to identified populations—victim survivors, perpetrators, children (0–12 years), young people (12–25 years), older people, Aboriginal communities (in collaboration with the Dhelk Dja strategy), culturally and linguistically diverse communities, LGBTQI+ people, people with disabilities, rural communities, border (Vic/NSW) communities
- Targeted sector development—prevention, criminal justice (police and courts), housing, mental health, alcohol and other drugs, family violence and disasters, financial support
- Workforce development and capacity building—training (including MARAM Collaborative Practice), recruitment and retention
- Evidence and data—data systems to guide strategic improvements, monitoring and evaluation
- Governance and leadership—OM–FVP Executive and Operations meetings, statewide meetings and partnerships, finance management, funding, involvement of people with lived experience of family violence in OM–FVP planning and action.
- Collaborative Working Groups—The foremost implementation approach we will use to address the identified priorities will be the establishment and support of OM–FVP Collaborative Working Groups (Executive and Operations). These groups will meet regularly and develop annual action plans to address regional priorities.
Training—Ovens Murray MARAM Collaborative Practice online sessions were run between September and November 2020. They involved 112 local workers in discussions about the family violence Multi-Agency Risk Assessment and Management Framework (MARAM) and encouraged cross-sector collaboration in each local government area to increase the safety of family violence victim survivors and keep perpetrators accountable.
Additional Ovens Murray MARAM Collaborative Practice online sessions will be available between February and June 2021 with a particular focus on supporting the organisations due to be prescribed under Phase Two (April 2021) of the MARAM Framework—a list of organisations is available on the Victorian Government website (reviewed February 2020). If you would like to be notified when training dates are released and registrations open, please email Naomi Peters: [email protected]
Tricia Hazeleger is the Principal Strategic Adviser of the OM–FVP. Please feel welcome to contact Tricia for further information or to discuss any matters relevant to the OM-FVP by emailing [email protected] or phoning 0427 659 721. Please note Tricia’s days of work are Monday to Wednesday.
The Victorian Government is supporting more women and children to escape family violence with the rollout of the Orange Door network as they continue to implement all the recommendations of the Royal Commission into Family Violence.
Orange Door is about providing every family the specialist support they need—regardless of where they live—from workers across family violence, child and family services, Aboriginal and men’s services, along with emergency and crisis services.
In August 2020 the government announced the network was already operating in five areas across the state with another three areas to be going online soon. In good news for the Ovens Murray, the government announced the network would be expanding to an additional five areas of the state including Ovens Murray.
Orange Door is expected to open in the North East in 2021. The family violence response hub will be established in Wangaratta with possible access points in other areas.
- View or download the Victorian Government media release dated 27 August 2020: ‘Keeping Our Promises With Five More Orange Doors To Open’